Patient Services Coordinator – Clinic Front Desk

Bothwell Regional Health Center; Sedalia (MO); On-site; USD 18,000 - 23,000; Full time

Job summary

Bothwell Regional Health Center in Sedalia, MO is seeking a friendly Clinic Receptionist to greet patients, check them in, collect copays, and route calls to the right departments. The role will maintain patient records, assist in scheduling, and support clinic operations under supervision.

Previous medical office experience preferred; a high school diploma is required. This on-site position offers steady hours with routine interaction with patients and staff.

Qualifications

• High School diploma or equivalent is required or preferred.
• Experience in medical office work is preferred but not required.
• No licensure/certification required.

Responsibilities

• Greet patients and direct them to the appropriate area.
• Update patient information and collect signatures as needed.
• Handle telephone calls, take messages, and route to appropriate staff.
• Schedule appointments and adjust follow-up appointments as needed.
• Prepare patient charts for appointments with necessary paperwork.
• Collect copays and outstanding balances.
• Open/close and balance clinic cash drawer at start/end of day.
• Monitor supplies and place orders as directed.
• Float to other Bothwell clinics as needed and perform other duties.

Skills

Customer service

Telephone etiquette

Communication skills

Multitasking

Cash handling

Education

High School diploma or equivalent

Tools

Office equipment

Job description

Bothwell Regional Health Center in Sedalia, MO is seeking a friendly Clinic Receptionist to greet patients, check them in, collect copays, and route calls to the right departments. The role will maintain patient records, assist in scheduling, and support clinic operations under supervision.

Previous medical office experience preferred; a high school diploma is required. This on-site position offers steady hours with routine interaction with patients and staff.