Patient Communications Specialist

CalvertHealth; Prince Frederick (MD); On-site; USD 20,664,000 - 28,930,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

Disability insurance

Life insurance

Paid holidays

Education assistance

Free parking

PTO

Job summary

CalvertHealth is seeking a full-time Call Center Associate for the Day Shift (Tues-Sat, 6:45a-3:15p) in Maryland. The role answers and routes patient and physician calls, takes messages, and relays information professionally per hospital policy.

Requirements include a high school diploma or GED and 0-6 months related experience. Weekend and night availability is required. Comprehensive benefits include health, dental, vision, disability, life insurance, and retirement options.

Qualifications

• High school diploma or GED required.
• 0-6 months related experience.
• Weekend and night availability required.

Responsibilities

• Answer incoming calls professionally and promptly.
• Transfer callers as appropriate and take accurate messages.
• Relay complete and accurate information to physicians or staff as per policy.

Skills

Call handling

Communication skills

Medical office terminology

Education

High school diploma or GED

Job description

CalvertHealth is seeking a full-time Call Center Associate for the Day Shift (Tues-Sat, 6:45a-3:15p) in Maryland. The role answers and routes patient and physician calls, takes messages, and relays information professionally per hospital policy.

Requirements include a high school diploma or GED and 0-6 months related experience. Weekend and night availability is required. Comprehensive benefits include health, dental, vision, disability, life insurance, and retirement options.