OFFICE ASSISTANT - CHMG

Calvert Health System; Stoakley (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision benefits

Disability insurance

Paid holidays

Education assistance

Free parking

403(b) Plan with employer match

Job summary

Calvert Medical Group Prince Frederick Primary Care is seeking a full-time front-desk/administrative support role. The position emphasizes exceptional patient service and accurate data entry, including registration and appointment scheduling.

Candidates should have 1–2 years in healthcare or customer service, a high school diploma (college training is a plus), and familiarity with insurance billing. EHR experience is advantageous in a fast-paced environment.

Qualifications

• Experience in customer service or medical setting preferred.
• Strong written and verbal communication skills.
• Familiarity with insurance billing procedures a plus.
• Electronic Health Record (EHR) experience is a plus.

Responsibilities

• Provide welcoming, professional environment for patients and visitors.
• Assist with appointment scheduling, patient registration, and answering questions.
• Manage confidential patient information and maintain accuracy in records.
• Support staff with telephone and front-desk tasks in a fast-paced setting.

Skills

Customer service

Multi-tasking

Communication

Phone skills

Insurance billing

EHR experience

Education

High school diploma

Tools

Computer skills

Job description

CALVERT MEDICAL GROUP PRINCE FREDERICK PRIMARY CARE

Full Time , Day Shift , Day Shift

Salary Range $17.00 - $23.00

JOB DESCRIPTION DETAILS

Job Summary :

Creates a welcoming and professional environment for our patients and visitors by demonstrating exceptional customer service. Uses technology systems to manage a wide range of patient requests including appointment scheduling, patient registration, answering general questions and meeting needs, while reducing financial loss and ensuring compliance. Provides a comprehensive and proactive patient experience while performing point of service activities and entering and maintaining confidential and accurate patient information.

Education :

Position requires a high school education. College or technical training a plus.

Registration/Certification/Licensure :

None.

Experience :

Position requires 1 -2 years experience in the medical field and/or 2 years of customer service experience.

Other Requirements :

Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.

Provide friendly and courteous assistance to every patient, to achieve an ideal patient encounter and professional experience at CalvertHealth.

Exhibit excellent written and oral interpersonal communication skills, in order to communicate effectively with staff, patients, families, caregivers, and providers.

Must be able to collaborate with patients, caregivers, clinical staff, and practice leadership in a positive and productive manner.

Strong phone, computer, internet experience, and knowledge of insurance billing procedures and familiarization of medical terminology, required. Electronic Health Record (EHR) experience a plus.

Must have ability to multi-task, possess organization skills, be adaptable, and work under stressful, and fast-paced conditions while prioritizing administrative tasks.

Detail-oriented with the ability to follow directions and work both independently, and as part of a team.

Additional Information

CalvertHealth (CH) offers a comprehensive benefits program designed to enhance the physical, financial, and personal well-being of our employees. Our comprehensive package includes health insurance options for individuals and families, dental and prescription coverage, as well as supplemental vision benefits, all available starting on the first day of the month following your hire date.

• short-term and long-term disability insurance
• Basic Life and Accidental Death & Dismemberment (AD&D) coverage
• Supplemental Life insurance
• six paid holidays with additional floating holiday
• education assistance
• free parking
• discounted meals
• options for FSA/HSA
• Paid Time Off (PTO) is accrued hourly each pay period, allowing full-time employees (working 40 hours per week) to accumulate approximately 145 hours of PTO annually. Employees working fewer hours will have their PTO accrued on a pro-rated basis.
• 403(b) Plan with employer match available