Patient Communications Operator - Urology

OneOncology; New York (NY); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

PTO

8 paid holidays (2 floating)

Résumé du poste

New York Cancer and Blood Specialists (NYCBS) is seeking a Patient Communications Operator in Jackson Heights, NY. The role involves answering a high-volume of calls, data entry, and upholding HIPAA privacy standards.

You will join a patient-centered team that supports diverse communities and provides compassionate care. This full-time position requires excellent communication skills, at least 1 year in medical call center work, and the ability to multitask in a fast-paced environment.

Qualifications

• At least 1 years’ experience as a call center operator preferably in the medical field.
• Excellent computer and customer service skills.
• High school diploma required.
• Bilingual English/Spanish (a plus)
• Strong customer service skills.
• Excellent verbal and written communication skills.

Responsabilités

• Answer telephones at a high volume; respond to inquiries; resolve issues.
• Enters data into the computer.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.

Connaissances

Customer service

Verbal communication

Written communication

Bilingual English/Spanish

Formation

High school diploma

Description du poste

Why Join Our Team?At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.Job Description:Patient Communications OperatorLocation: Jackson Heights, NYHours: 5 / 8.5 Hour Shifts Mon-Fri 8:00a-5:30pOrganization: New York Cancer and Blood Specialists (NYCBS)Why Join Us?At New York Cancer & Blood Specialists (NYCBS), we create an environment where dedicated professionals can thrive. Our team of expert oncologists, hematologists, and compassionate staff work across numerous locations with one shared mission: conquering cancer close to home. Through cutting-edge treatments, innovative research, and a patient-centered philosophy, we are redefining what’s possible in the fight against cancer and blood disorders. Join our growing organization and help us bring healing, hope, and advanced care to the communities we proudly serve.In this role, you will:Answer telephones at a high volume; respond to inquiries; resolve issues.Enters data into the computer.Protect patient privacy by adhering to the HIPAA confidentiality guidelinesWe require:At least 1 years’ experience as a call center operator preferably in the medical field.Excellent computer and customer service skills.High school diploma required.Bilingual English/Spanish (a plus)Strong customer service skills.Excellent verbal and written communication skillsWhat we offer:Salary: Starting at $22/hr based on experience and educationBenefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.Visit our website at: Nycancer.comFollow us on Facebook: NYCBS on Facebook*New York Cancer and Blood Specialists is an Equal Opportunity Employer.*