New Patient Coordinator

Astera Cancer Care; Shirley (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

generous PTO

8 paid holidays (2 floating)

Job summary

New York Cancer and Blood Specialists (NYCBS) in Shirley, NY, seeks a New Patient Coordinator to warmly greet patients, guide them through intake, and set up new charts in the EMR system. You will verify details and insurance before scheduling, ensuring smooth first visits and accurate records.

The role requires strong communication, attention to detail, and multi-tasking within a patient-centered oncology environment; bilingual English/Spanish is a plus.

Qualifications

• Excellent computer skills.
• Strong phone and verbal communication skills along with active listening.
• Attention to detail.
• Multi-tasking.
• High school diploma required.
• Bi-lingual English/Spanish a plus.

Responsibilities

• Welcome all patients to the practice by greeting them in a pleasant, professional manner.
• Conduct incoming/outgoing calls to patients in response to new patient referrals.
• Assist patients with the completion of all necessary intake paperwork.
• Create new patient charts using the practice management and EMR system.
• Obtain all necessary demographic and insurance information.
• Conduct insurance checks before scheduling a patient to ensure in-network eligibility.
• Assign and schedule new patients according to practice referral guidelines.
• Retrieve all records from outside physicians and hospitals that pertain to the first appointment.
• Maintain accurate daily records of new patient tracking for the administrative team.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by communicating effectively with other departments, as needed.
• Maintain daily operations of the office by following standard policies and procedures.
• Other tasks as assigned for special projects.

Skills

Computer skills

Phone & verbal communication

Attention to detail

Multi-tasking

Bilingual English/Spanish

Education

High school diploma

Tools

EMR system

Practice management system

Job description

Why Join Our Team?

At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities.

Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world‑class cancer care close to home.

By offering cutting‑edge treatments, innovative research, and a patient‑centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.

If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!

Job Description

New Patient Coordinator

Location: Shirley, NY

Hours: 5/8.5 hr shifts Monday- Friday (8am-6pm)

Organization: New York Cancer and Blood Specialists (NYCBS)

Responsibilities

• Welcome all patients to the practice by greeting them in a pleasant, professional manner.
• Conduct incoming/outgoing calls to patients in response to new patient referrals.
• Assist patients with the completion of all necessary intake paperwork.
• Create new patient charts using the practice management and EMR system.
• Obtain all necessary demographic and insurance information.
• Conduct insurance checks before scheduling a patient to ensure in‑network eligibility.
• Assign and schedule new patients according to practice referral guidelines.
• Retrieve all records from outside physicians and hospitals that pertain to the first appointment.
• Maintain accurate daily records of new patient tracking for the administrative team.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by communicating effectively with other departments, as needed.
• Maintain daily operations of the office by following standard policies and procedures.
• Other tasks as assigned for special projects.

Requirements

• Excellent computer skills.
• Strong phone and verbal communication skills along with active listening.
• Attention to detail.
• Multi-tasking.
• High school diploma required.
• Bi-lingual English/Spanish a plus.

What we offer

Salary: Starting at $25/hr

• Health Insurance on day 1
• Dental
• Vision
• Life Insurance
• Short- and Long-term disability
• 401k Plan
• generous PTO
• 8 paid holidays (2 floating)

Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.

New York Cancer and Blood Specialists is an Equal Opportunity Employer.

New York Cancer and Blood Specialists, the best in Long Island cancer treatment: a comprehensive community oncology center delivering more personalized services and faster access to technologies and treatments.

Be part of an innovative team of world class licensed professionals.