Patient Comfort & Service Specialist

Cooper University Health Care

Camden (NJ)

On-site

USD 40,000 - 60,000

Full time

32 hours ago
Be an early applicant
Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Retirement plan

Job summary

Cooper University Health Care in Camden, New Jersey, seeks a Service Excellence Specialist to ensure patients' comfort during their hospital stay, conducting comfort rounds and addressing non-clinical needs.

The role emphasizes timely, compassionate service, connecting with patients twice daily to anticipate and facilitate their needs within a high-quality care environment. Prior experience in patient support is valued.

Qualifications

  • 2 years required.
  • High School Diploma.
  • Bachelor's Degree Preferred.

Responsibilities

  • Ensure patients' comfort during hospital stay.
  • Conduct Comfort Rounds and address non-clinical needs.
  • Coordinate with care team to ensure timely and compassionate service.

Education

High School Diploma
Bachelor's Degree Preferred

Job description

Cooper University Health Care in Camden, New Jersey, seeks a Service Excellence Specialist to ensure patients' comfort during their hospital stay, conducting comfort rounds and addressing non-clinical needs.

The role emphasizes timely, compassionate service, connecting with patients twice daily to anticipate and facilitate their needs within a high-quality care environment. Prior experience in patient support is valued.

Get your free, confidential resume review.
or drag and drop your file here.
Similar jobs

Similar jobs worth comparing

SERVICE EXCELLENCE SPECIALIST
SERVICE EXCELLENCE SPECIALIST

Cooper University Health Care • Camden (NJ)

On-site
USD 40,000 - 60,000
Health insurance
Dental insurance
Vision insurance
+3
Patient Experience Advocate — Service Excellence
Patient Experience Advocate — Service Excellence

Cooper University Health Care • Camden (NJ)

On-site
USD 40,000 - 66,000
Patient Experience Advocate
Patient Experience Advocate

Cooper University Health Care • Camden (NJ)

On-site
USD 40,000 - 66,000
Health Insurance
Dental Insurance
Vision Insurance
+1
Patient Services Concierge & Scheduling
Patient Services Concierge & Scheduling

Cooper University Health Care • Pennsville Township (NJ)

On-site
USD 25,000 - 40,000
PATIENT EXPERIENCE ADVISOR
PATIENT EXPERIENCE ADVISOR

Cooper University Health Care • Camden (NJ)

On-site
USD 42,000 - 56,000
Service Excellence Advocate - Cape May Court House Location
Service Excellence Advocate - Cape May Court House Location

Cooper University Health Care • Camden (NJ)

On-site
USD 40,000 - 66,000
Health Insurance
Dental Insurance
Vision Insurance
+1
PATIENT EXPERIENCE ADVISOR
PATIENT EXPERIENCE ADVISOR

COOPER PEDIATRICS • Camden (NJ)

On-site
USD 42,000 - 62,000
Patient Experience Captain – Visitor & Mobility Support
Patient Experience Captain – Visitor & Mobility Support

Cooper University Health Care • Camden (NJ)

On-site
USD 32,000 - 51,000
Service Excellence Advocate
Service Excellence Advocate

Cooper University Health Care • Camden (NJ)

On-site
USD 40,000 - 66,000
PATIENT SERVICES REP-CALL CENTER
PATIENT SERVICES REP-CALL CENTER

COOPER PEDIATRICS • Voorhees Township (NJ)

On-site
USD 36,000 - 48,000
Health insurance
Dental and vision
Retirement plan