Patient Experience Captain – Visitor & Mobility Support

Cooper University Health Care; Camden (NJ); On-site; USD 32,000 - 51,000; Part time

Job summary

Cooper University Health Care is seeking a Visitor & Patient Assistance Captain (PRN) to welcome guests at main entry points and ensure a warm, safe arrival experience. This role supports compassion and patient-centered care under Service Excellence.

The position requires a High School Diploma, with an Associate's Degree preferred, and involves 6:00 am to 2:30 pm shifts at Cooper University Hospital in South Jersey.

Qualifications

• 2 years experience in hospitality, guest services or customer-facing roles preferred.
• Prior experience coordinating or leading others is a plus.

Responsibilities

• Greet guests and determine support needs at entry points.
• Coordinate volunteer dispatch for wheelchair retrieval and patient escorting.
• Assist with wayfinding and mobility support for patients and visitors.

Skills

Hospitality

Guest services

Customer facing

Communication

Education

High School Diploma

Associate's Degree Preferred

Job description

Cooper University Health Care is seeking a Visitor & Patient Assistance Captain (PRN) to welcome guests at main entry points and ensure a warm, safe arrival experience. This role supports compassion and patient-centered care under Service Excellence.

The position requires a High School Diploma, with an Associate's Degree preferred, and involves 6:00 am to 2:30 pm shifts at Cooper University Hospital in South Jersey.