Patient Check-In Specialist

Regional Medical Imaging, P.C.; Southgate (MI); On-site; USD 28,000 - 42,000; Full time

Job summary

Regional Medical Imaging, P.C. is seeking a Check-In Representative in Southgate, MI. The role involves greeting patients, verifying demographics and insurance, and guiding them through the check-in process for radiology exams.

Responsibilities include updating information in the RIS, collecting payments, and assisting with scheduling and records requests while maintaining HIPAA compliance and a patient-first attitude.

Qualifications

• High school diploma or equivalent is required.
• One year certificate from college or technical school is preferred.
• One year of experience in a similar role/customer service is preferred.

Responsibilities

• Check in patients and verify information (DOB, insurance, physician order).
• Enter data into RIS and other software systems; scan documents to records.
• Assist patients with obtaining medical records in HIPAA-compliant manner.
• Help patients complete kiosk questions and forms for appointments.
• Ensure insurance is estimated accurately before check-in.
• Collect copays, co-insurances, and deductibles per policy and balance cash drawer.

Skills

Customer service

Multitasking

Communication

Teamwork

HIPAA compliance

Education

High school diploma or equivalent

Tools

RIS system

Job description

Regional Medical Imaging, P.C. is seeking a Check-In Representative in Southgate, MI. The role involves greeting patients, verifying demographics and insurance, and guiding them through the check-in process for radiology exams.

Responsibilities include updating information in the RIS, collecting payments, and assisting with scheduling and records requests while maintaining HIPAA compliance and a patient-first attitude.