Patient Check-In Specialist

Regional Medical Imaging, P.C.; Petoskey (MI); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Regional Medical Imaging, P.C. in Petoskey, MI, is seeking a friendly Check-In Representative to greet patients, verify demographics and insurance, schedule appointments, and input data into RIS and other systems.

You will assist with obtaining medical records, guide patients through forms, and maintain patient privacy and HIPAA compliance. The role requires a high school diploma, with a one-year certificate preferred and one year of customer service experience.

Qualifications

• High school diploma or equivalent required.
• One year certificate from college or technical school preferred.
• One year experience in a similar role or customer service preferred.

Responsibilities

• Check in patients for exams, verify DOB, insurance and that orders match.
• Input information into Radiology Information System (RIS) and other systems; scan documents.
• Assist patients with obtaining medical records in HIPAA-compliant manner.
• Assist with scheduling appointments and directing callers to appropriate departments.
• Maintain patient privacy and ensure accurate insurance estimates and payments.

Job description

Regional Medical Imaging, P.C. in Petoskey, MI, is seeking a friendly Check-In Representative to greet patients, verify demographics and insurance, schedule appointments, and input data into RIS and other systems.

You will assist with obtaining medical records, guide patients through forms, and maintain patient privacy and HIPAA compliance. The role requires a high school diploma, with a one-year certificate preferred and one year of customer service experience.