Patient-Centric Receptionist - Front Desk & Admin Support

CenterWell Senior Primary Care; Orlando (FL); Vor Ort; USD 38.000 - 46.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Parental and caregiver leave

Disability insurance

Life insurance

Zusammenfassung

CenterWell Senior Primary Care in Orlando, FL is seeking a receptionist to be the first point of contact for patients and visitors. You will manage a multi-line phone system, greet guests, schedule and route messages, and support daily office operations with accuracy and professionalism.

The role emphasizes excellent customer service, attention to detail, and teamwork in a fast-paced healthcare setting. TB screening participation is required; 40 hours weekly; base pay range 38k–45.8k with

Qualifikationen

• High School Diploma or GED
• 1 year or more of experience in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
• Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
• Excellent customer service and phone etiquette
• Team player with a positive attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and highly organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)

Aufgaben

• Serve as the first point of contact for patients, visitors, and callers, providing professional and courteous customer service.
• Manage a multi-line phone system, route calls, and take accurate messages.
• Greet visitors, maintain visitor logs, issue passes, and direct individuals to appropriate departments.
• Respond to routine inquiries regarding office services, hours, and contact information.
• Perform administrative duties, including scheduling meeting rooms, handling mail and courier packages, and maintaining records.
• Adhere to established policies, procedures, and quality standards while supporting daily office operations.

Kenntnisse

Excellent customer service

Phone etiquette

Multitasking

Attention to detail

Team player

Organized

MS Office proficiency

Ausbildung

High School Diploma or GED

Tools

MS Office

Jobbeschreibung

CenterWell Senior Primary Care in Orlando, FL is seeking a receptionist to be the first point of contact for patients and visitors. You will manage a multi-line phone system, greet guests, schedule and route messages, and support daily office operations with accuracy and professionalism.

The role emphasizes excellent customer service, attention to detail, and teamwork in a fast-paced healthcare setting. TB screening participation is required; 40 hours weekly; base pay range 38k–45.8k with