Bilingual Healthcare Receptionist & Patient Concierge

CenterWell Senior Primary Care; Florida; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off

Job summary

CenterWell Senior Primary Care in Winter Garden, FL is seeking a Receptionist to welcome visitors, correctly route incoming and outgoing calls, and support basic administrative tasks in a patient‑focused environment.

Responsibilities include greeting guests, taking messages, directing inquiries, booking meeting rooms, organizing mail, and assisting with scheduling and coordination across offices. Bilingual English/Spanish is preferred.

Qualifications

• High School Diploma or GED
• 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
• Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
• Excellent customer service and phone etiquette
• Team player with a positive attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and highly organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Bilingual in English and Spanish

Responsibilities

• Receive and correctly route incoming and outgoing telephone calls and accommodate visitors
• Greet visitors and determine the nature of their visit, issue visitor passes and maintain visitor logs
• Take and distribute accurate messages
• Respond to routine inquiries from internal or external sources
• Book meeting rooms, typing, organizing and distributing mail
• Receive and sending courier packages
• Work under guidance within established policies and guidelines

Skills

Customer service

Phone etiquette

Bilingual English/Spanish

Multitasking

Attention to detail

MS Office

Education

High School Diploma or GED

Tools

MS Office

EMR Systems

Job description

CenterWell Senior Primary Care in Winter Garden, FL is seeking a Receptionist to welcome visitors, correctly route incoming and outgoing calls, and support basic administrative tasks in a patient‑focused environment.

Responsibilities include greeting guests, taking messages, directing inquiries, booking meeting rooms, organizing mail, and assisting with scheduling and coordination across offices. Bilingual English/Spanish is preferred.