Patient-Centric Medical Front Desk Specialist (Day Shift)

Trinityhealth; Middlebury (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day shift (hours may vary)

Benefits from day 1

Career growth and advancement

Diverse and inclusive culture

Job summary

Trinity Health Of New England is seeking a friendly Medical Office Receptionist for a Urology practice in Connecticut. You will greet patients, answer calls, schedule appointments, register patients, verify insurance, collect copays, and handle referrals and chart prep to keep the office running smoothly.

Day-to-day you will coordinate with providers and staff, review pre-authorization requirements, manage faxes, and provide clerical support.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.

Responsibilities

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Skills

Excellent keyboard skills

Microsoft Office proficiency

Strong communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows OS

Job description

Trinity Health Of New England is seeking a friendly Medical Office Receptionist for a Urology practice in Connecticut. You will greet patients, answer calls, schedule appointments, register patients, verify insurance, collect copays, and handle referrals and chart prep to keep the office running smoothly.

Day-to-day you will coordinate with providers and staff, review pre-authorization requirements, manage faxes, and provide clerical support.