Patient Communications Specialist (Day Shift)

Trinity Health; Middlebury (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits from day 1

Career growth opportunities

Job summary

Trinity Health Of New England seeks a full-time administrative assistant for a Connecticut Urology practice. You will greet patients, answer phones, schedule appointments, register patients, verify insurance, collect copays, handle pre-certifications and referrals, and provide clerical support to providers.

Day shift with benefits from day one, a patient-centric environment, and opportunities for career growth within a diverse and inclusive team.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing preferred.
• Proficiency in Windows and Microsoft Office; accurate data entry.

Responsibilities

• Greet and communicate with patients in person or by phone in a courteous, professional manner.
• Manage calls and route to the appropriate staff member.
• Schedule appointments per department protocols to maximize provider productivity.
• Register patients, verify insurance, collect copays, and process pre-certifications and referrals.

Skills

Customer service

Data entry

Microsoft Office

Phone etiquette

Education

High school diploma or equivalent

Job description

Trinity Health Of New England seeks a full-time administrative assistant for a Connecticut Urology practice. You will greet patients, answer phones, schedule appointments, register patients, verify insurance, collect copays, handle pre-certifications and referrals, and provide clerical support to providers.

Day shift with benefits from day one, a patient-centric environment, and opportunities for career growth within a diverse and inclusive team.