Patient-Centric Medical Front Desk Specialist

Windrose Health Network, Inc.; Indiana; On-site; USD 21,000 - 28,000; Full time

Job summary

Windrose Health Network, Inc. in Indiana is seeking a friendly Medical Receptionist to warmly greet patients, manage calls, and support front office operations in a patient‑centered, family‑oriented clinic.

The role emphasizes accuracy in registrations, insurance verification, appointment scheduling, and patient payments, with opportunities to use EMR systems and MS Word/Excel. Join a supportive team that values excellent service and professionals who communicate clearly and compassionately.

Qualifications

• High school diploma or GED required; excellent customer service skills.
• 2+ years of receptionist experience in a healthcare setting.
• Working knowledge of Microsoft Word and Excel; familiarity with EMR.

Responsibilities

• Greet and assist patients and visitors in a courteous manner.
• Answer and route phone calls; schedule appointments.
• Verify patient demographics and insurance information.
• Collect co-pays and payments; issue receipts.
• Maintain front office cleanliness and supplies.
• Assist with front office tasks as needed.

Skills

Customer service

Microsoft Word

Microsoft Excel

EMR

Education

High School diploma or GED

Tools

EMR software

Microsoft Word

Microsoft Excel

Job description

Windrose Health Network, Inc. in Indiana is seeking a friendly Medical Receptionist to warmly greet patients, manage calls, and support front office operations in a patient‑centered, family‑oriented clinic.

The role emphasizes accuracy in registrations, insurance verification, appointment scheduling, and patient payments, with opportunities to use EMR systems and MS Word/Excel. Join a supportive team that values excellent service and professionals who communicate clearly and compassionately.