Medicals Records/Front Desk Receptionist/Scheduling

Medical Imaging Partners; California; On-site; USD 25,000 - 30,000; Full time

Job summary

Medical Imaging Partners in Arcadia, CA is seeking a motivated Medical Records/Front Desk Receptionist to join our team. This role blends patient-facing reception, scheduling coordination, and EMR management in a fast-paced imaging facility.

You will greet patients, verify insurance, process records requests, and support HIPAA-compliant operations while upholding a warm, professional patient experience.

Qualifications

• Prior experience in a medical office or healthcare administrative role.
• Familiarity with medical records management and HIPAA.
• Experience with EMR systems and scheduling software.
• Strong communication and interpersonal skills with a patient-first attitude.
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and general computer skills.
• Bilingual English/Mandarin is a plus.

Responsibilities

• Greet and check in patients at the front desk with a professional demeanor.
• Answer and direct incoming calls, responding to inquiries promptly.
• Schedule, confirm, and reschedule imaging appointments.
• Maintain and organize EMR with accuracy and confidentiality.
• Process records requests per HIPAA guidelines.
• Verify insurance information and collect co-pays at visit.
• Coordinate with clinical staff to ensure smooth patient flow.

Skills

EMR software

HIPAA compliance

Customer service

Microsoft Office

Bilingual English/Mandarin

Tools

Scheduling software

Job description

Job Description

Job Description

About the Role

Medical Imaging Partners in Arcadia, CA is looking for a motivated and detail-oriented Medical Records/Front Desk Receptionist to join our team! This dynamic role combines patient-facing reception, scheduling coordination, and medical records management — making every day both engaging and impactful. If you thrive in a fast-paced healthcare environment and love helping patients feel welcome, we want to hear from you!

Responsibilities

• Greet and check in patients at the front desk, ensuring a positive and professional first impression


• Answer and direct incoming phone calls, responding to patient inquiries promptly and courteously


• Schedule, confirm, and reschedule patient appointments for medical imaging procedures


• Maintain and organize electronic medical records (EMR) with accuracy and confidentiality


• Process medical records requests, including retrieval, release, and distribution of patient information in compliance with HIPAA


• Verify patient insurance information and collect co-pays at time of service


• Coordinate with clinical staff to ensure smooth patient flow and efficient daily operations

Requirements

• Prior experience in a medical office, front desk, or healthcare administrative role preferred


• Familiarity with medical records management and HIPAA compliance regulations


• Experience with medical scheduling software and/or Electronic Medical Records (EMR) systems


• Strong communication and interpersonal skills with a patient-first attitude


• Highly organized, detail-oriented, and able to multitask in a busy environment


• Proficient in Microsoft Office Suite and general computer skills


• Bilingual (English/Mandarin) a plus

About Us

Medical Imaging Partners is a trusted provider of diagnostic imaging services serving the Arcadia, CA community and surrounding areas. We are committed to delivering high-quality, patient-centered care with state-of-the-art imaging technology and a compassionate team. Our staff enjoys a supportive work environment where collaboration, professionalism, and patient care are at the heart of everything we do.