Patient-Centric Front Desk & Medical Assistant

BASS Medical Group; Concord (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with match

Paid vacation/holidays

Job summary

BASS Medical Group in Alabama is seeking a Medical Front/Back Office Coordinator. The role requires strong computer skills, multitasking, excellent communication, and a positive can-do attitude to support patients at checkout and coordinate care.

Responsibilities include handling lab results, processing prior authorizations, contacting insurers, and working with providers to educate patients. On-site, Monday–Friday, 32 hours/week with potential for full-time based on performance.

Qualifications

• High school diploma required.
• Medical Assistant Certificate preferred (AAM/CMA).
• Experience with EMR systems (EPIC preferred).
• Strong verbal and written communication required.

Responsibilities

• Perform admin and direct patient care tasks at check-out.
• Obtain lab/test results from outside and send orders.
• Process prior authorizations for tests and MD orders.
• Contact insurers to file appeals or obtain authorizations.
• Coordinate patient care with providers and educate patients.

Skills

Customer service

Multitasking

Communication skills

Adaptability

Proactive / independent work

Education

High School diploma

Medical Assistant Certificate (AAM/CMA)

Tools

EPIC EMR

Microsoft Word

Excel

Outlook

Job description

BASS Medical Group in Alabama is seeking a Medical Front/Back Office Coordinator. The role requires strong computer skills, multitasking, excellent communication, and a positive can-do attitude to support patients at checkout and coordinate care.

Responsibilities include handling lab results, processing prior authorizations, contacting insurers, and working with providers to educate patients. On-site, Monday–Friday, 32 hours/week with potential for full-time based on performance.