Front Office Coordinator - Prattville Clinic

Jackson Hospital; Montgomery (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Jackson Hospital is seeking a Patient Care Coordinator (Medical Assistant) to support clinicians in patient preparation, vital signs, blood draws, EKGs, and basic imaging. The role involves front-office duties and ensuring accurate documentation in the EMR system.

The ideal candidate will have a high school diploma or equivalent, MA certification preferred, and experience with CPT/ICD coding, venipuncture, and clinical procedures. Equal opportunity employer.

Qualifications

• High School Diploma or equivalent required; MA certification preferred.
• Experience with multi-line phones, billing, coding, and EMR is ideal.
• Proficiency with CPT/ICD coding, venipuncture, and EKGs is expected.

Responsibilities

• Assist physicians with patient care and minor procedures.
• Record vital signs, draw blood, perform EKGs, and assist with imaging as ordered.
• Maintain documentation in electronic medical records and support front-office tasks.

Skills

Patient care

Vital signs

Phlebotomy

EKG

Medical terminology

Education

High School Diploma or Equivalent

Certified Medical Assistant (preferred)

Tools

EMR software

Practice management software

Billing and coding references

X-ray equipment

Job description

The Patient Care Coordinator - MA performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKG’s and x-rays as ordered by the physician. Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews all prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Performs all skills on competency skill checklist and attends all updates and in-service education sessions. Initiating, maintaining, and performing patient education. Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients. Completes all required documentation in electronic medical record to meet Meaningful Use guidelines. Receives clinical messages and responds to patient’s needs, escalates messages to physician’s attention when appropriate. Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handling all calls that do not require a physician. Call patients to relay advice and instructions from the physician. Keeps exam rooms clean, well-stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.

High School Diploma or Equivalent, certification from accredited Medical Assistant program preferred. Previous work experience in a physician’s office. Certification from an accredited Medical Assistant program preferred. Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care. Excellent verbal and written communication required. Good telephone etiquette and customer relations skills. CPT and ICD-Coding, computer. Electronic medical record and practice management software. X-ray. Venipuncture. EKG, Laboratory equipment and CLIA waived tests. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors. Must be able to meet department attendance requirements.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled