Patient-Centric Dental Treatment Coordinator

Smile Brands Inc.; Pasadena (TX); Hybrid; USD 29,000 - 32,000; Full time

Job summary

Castle Dental, supported by Smile Brands, in Pasadena seeks a motivated Treatment Care Coordinator to join our patient-focused team. You will support both patients and providers and help deliver exceptional care. Typical schedule is Mon-Fri, 9 am to 9 pm with one Saturday per month from 9-1.

You will present treatment plans, review insurance and financing, and coordinate scheduling to maximize flow. We value teamwork, strong communication, and a welcoming patient experience from consult to

Qualifications

• Previous dental or treatment coordinating experience required.
• Strong communication and customer service skills.
• Team-oriented mindset and ability to thrive in fast-paced environments.

Responsibilities

• Present and explain treatment plans clearly to patients.
• Review insurance benefits, financing options, and payment arrangements.
• Support case acceptance through patient education and communication.
• Coordinate scheduling to maximize provider efficiency and patient flow.
• Maintain follow-up systems for pending treatment and patient communication.
• Create a welcoming and positive patient experience from consultation through treatment.
• Collaborate with doctors, clinical staff, and front office teams.

Skills

Dental coordination

Patient communication

Customer service

Team collaboration

Fast-paced work

Explain treatment plans

Discuss financial options

Job description

Castle Dental, supported by Smile Brands, in Pasadena seeks a motivated Treatment Care Coordinator to join our patient-focused team. You will support both patients and providers and help deliver exceptional care. Typical schedule is Mon-Fri, 9 am to 9 pm with one Saturday per month from 9-1.

You will present treatment plans, review insurance and financing, and coordinate scheduling to maximize flow. We value teamwork, strong communication, and a welcoming patient experience from consult to