Treatment Coordinator

Smile Brands Inc.; Pasadena (TX); Hybrid; USD 29,000 - 32,000; Full time

Job summary

Castle Dental, supported by Smile Brands, in Pasadena seeks a motivated Treatment Care Coordinator to join our patient-focused team. You will support both patients and providers and help deliver exceptional care. Typical schedule is Mon-Fri, 9 am to 9 pm with one Saturday per month from 9-1.

You will present treatment plans, review insurance and financing, and coordinate scheduling to maximize flow. We value teamwork, strong communication, and a welcoming patient experience from consult to

Qualifications

• Previous dental or treatment coordinating experience required.
• Strong communication and customer service skills.
• Team-oriented mindset and ability to thrive in fast-paced environments.

Responsibilities

• Present and explain treatment plans clearly to patients.
• Review insurance benefits, financing options, and payment arrangements.
• Support case acceptance through patient education and communication.
• Coordinate scheduling to maximize provider efficiency and patient flow.
• Maintain follow-up systems for pending treatment and patient communication.
• Create a welcoming and positive patient experience from consultation through treatment.
• Collaborate with doctors, clinical staff, and front office teams.

Skills

Dental coordination

Patient communication

Customer service

Team collaboration

Fast-paced work

Explain treatment plans

Discuss financial options

Job description

Overview

Castle Dental supported by Smile Brands is seeking a motivated and patient-focused Treatment Care Coordinator to join our team in Pasadena! We are looking for someone who thrives in a collaborative environment, enjoys supporting both patients and providers, and is passionate about delivering exceptional patient care.

This is an excellent opportunity to grow your career with a supportive team that values teamwork, development, and positive patient experiences.

Why Join Castle Dental?

• Supportive and collaborative team culture
• Growth and development opportunities
• Make a meaningful impact on patients every day

Schedule (days/hours)

M-F 9-9PM ans 1 Saturday a month 9-1PM

Responsibilities

• Present and explain treatment plans clearly and confidently to patients
• Review insurance benefits, financing options, and payment arrangements
• Support case acceptance through strong communication and patient education
• Coordinate scheduling to maximize provider efficiency and patient flow
• Maintain follow-up systems for pending treatment and patient communication
• Create a welcoming and positive patient experience from consultation through treatment
• Work collaboratively with doctors, clinical staff, and front office teams

Qualifications

• Previous dental or treatment coordinating experience required
• Positive attitude and willingness to learn
• Strong communication and customer service skills
• Team-oriented mindset
• Ability to thrive in a fast-paced environment
• Comfortable discussing treatment plans and financial options with patients
• Passion for creating a welcoming and comfortable patient experience

Compensation

$21-$23/hour

About Us

Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers.

We celebrate diversity and are committed to providing an inclusive workplace for all employees.

We are proud to be an equal opportunity employer.

We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws.

If you would like to request an accommodation due to a disability, please contact us at [e-mail]