Patient-Centric Dental Treatment Coordinator

Gold Coast Dental; Tustin (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Benefits

Cal Savers Retirement

Monthly Performance Bonuses

Paid Time Off

Career Growth

Professional Development

Job summary

Gold Coast Dental in California is seeking a Treatment Coordinator to educate patients, guide them through treatment journeys, and help them understand insurance benefits and financing options. The role focuses on delivering exceptional patient experiences and building trust.

You’ll work with a supportive team in a patient-centered practice, coordinating scheduling, verifying benefits, and presenting treatment plans clearly to remove barriers and grow the practice.

Qualifications

• 4+ years of experience as a Dental Treatment Coordinator, Patient Coordinator, or Dental Front Office professional.
• Strong ability to present treatment plans and help patients move forward with recommended care.
• Knowledge of dental procedures, insurance benefits, and financial arrangements.
• Excellent communication and relationship-building skills.
• Highly organized with strong attention to detail.
• Comfortable working in team-oriented environment.
• Experience with Open Dental software preferred.
• Experience with Cherry and Care Credit preferred.

Responsibilities

• Deliver an Exceptional Patient Experience: Welcome every patient with warmth, professionalism, and genuine care.
• Build trust by listening to patients' concerns and understanding their goals.
• Educate patients on recommended treatment using clear, simple, and patient-friendly language.
• Help patients feel confident and comfortable moving forward with their care.
• Ensure every patient leaves with a positive experience and a clear understanding of their next steps.

Skills

Communication skills

Relationship building

Organization

Teamwork

Attention to detail

Tools

Open Dental

Cherry

CareCredit

Job description

Gold Coast Dental in California is seeking a Treatment Coordinator to educate patients, guide them through treatment journeys, and help them understand insurance benefits and financing options. The role focuses on delivering exceptional patient experiences and building trust.

You’ll work with a supportive team in a patient-centered practice, coordinating scheduling, verifying benefits, and presenting treatment plans clearly to remove barriers and grow the practice.