Dynamic Treatment Coordinator for a Fast-Paced Dental Team

Jimmy Jazz; Lawrenceville (GA); On-site; USD 25,000 - 30,000; Part time

Job summary

Our office is looking for a motivated and compassionate Treatment Coordinator to join our culture-driven team in a part-time, non-exempt role. This is a fast-paced, patient-focused dental office with a strong team.

We seek a long-term addition who wants to make a permanent home. You will assist new patients with demographics, discuss treatment plans and financing, present cost estimates, schedule appointments, collect payments, and help manage referrals and insurance processing.

Qualifications

• Professional, prompt and excels in providing top-notch customer service.
• Excellent, strong interpersonal and organizational skills.
• Team-player (There is no 'I' in TEAM).
• Multi-tasker, detail oriented.
• Computer savvy.
• Knowledge of dental terminology and understands insurance plans/benefits and accounts receivables.
• At least 2 years’ experience in treatment planning/financial coordinating.

Responsibilities

• Assist new patients with demographic forms and update systems.
• Educate patients on the dentist's treatment plan and payment policies.
• Explain insurance coverage and financing options to patients.
• Present treatment plans and cost estimates.
• Achieve sales and collection goals.
• Track outstanding treatment plans and make recalls.
• Submit, track and follow-up on pre-authorizations.
• Solicit referrals and monitor patient satisfaction.
• Answer phones and schedule appointments.
• Collect payments prior to visits and allocate accordingly.
• Batch insurance claims.
• Monitor ledgers daily to ensure no outstanding balances.

Skills

Customer service

Interpersonal skills

Team player

Multi-tasking

Computer literacy

Dental terminology knowledge

Accounts receivable

Insurance knowledge

Job description

Our office is looking for a motivated and compassionate Treatment Coordinator to join our culture-driven team in a part-time, non-exempt role. This is a fast-paced, patient-focused dental office with a strong team.

We seek a long-term addition who wants to make a permanent home. You will assist new patients with demographics, discuss treatment plans and financing, present cost estimates, schedule appointments, collect payments, and help manage referrals and insurance processing.