Patient-Centered Medical Receptionist

Bay State Physical Therapy; Wrentham (MA); On-site; USD 38,000 - 50,000; Full time

Job summary

Bay State Physical Therapy in Wrentham, MA invites a professional to join as Medical Receptionist. The role focuses on welcoming patients, scheduling, verifying benefits, and coordinating referrals to ensure smooth clinic operations.

Ideal candidates bring experience in medical office settings, strong communication, and meticulous attention to detail to support high-quality patient care in a fast-paced environment.

Qualifications

• Experience in a medical office, healthcare setting, or front desk role is required.
• Knowledge of insurance verification and patient financial responsibilities preferred.
• Strong communication and customer service skills are essential.
• Excellent organization and attention to detail required.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service.
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

Skills

Communication

Customer service

Organization

Multitasking

Insurance verification

Medical office experience

Job description

Bay State Physical Therapy in Wrentham, MA invites a professional to join as Medical Receptionist. The role focuses on welcoming patients, scheduling, verifying benefits, and coordinating referrals to ensure smooth clinic operations.

Ideal candidates bring experience in medical office settings, strong communication, and meticulous attention to detail to support high-quality patient care in a fast-paced environment.