Medical Receptionist - Growth & Patient Impact

Bay State Physical Therapy; Pottersville (MA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Team-oriented culture

Career development opportunities

Meaningful work

Job summary

Bay State Physical Therapy in Somerset, MA is seeking a friendly Medical Receptionist to welcome patients, answer phones, schedule appointments, and support front-desk operations.

In this role you will verify insurance benefits, explain patient financial responsibilities, manage intake forms, coordinate referrals, and assist with billing and administrative tasks to keep the clinic running smoothly and deliver excellent care.

Qualifications

• Experience in a medical office, healthcare setting, or front desk role required.
• Knowledge of insurance verification and patient financial responsibilities preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

Skills

Medical office experience

Insurance verification knowledge

Communication skills

Organizational skills

Multitasking

Job description

Bay State Physical Therapy in Somerset, MA is seeking a friendly Medical Receptionist to welcome patients, answer phones, schedule appointments, and support front-desk operations.

In this role you will verify insurance benefits, explain patient financial responsibilities, manage intake forms, coordinate referrals, and assist with billing and administrative tasks to keep the clinic running smoothly and deliver excellent care.