Medical Receptionist

Bay State Physical Therapy; Framingham (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Bay State Physical Therapy in Framingham, MA is seeking a Medical Receptionist to provide front-desk support and patient service. You will welcome patients, answer calls, schedule appointments, verify insurance, and manage intake forms; supporting clinic operations to ensure smooth daily flow.

Ideal candidates have prior medical office experience, strong communication, and organization skills; ability to multitask in a fast-paced environment is valued.

Qualifications

• Experience in a medical/healthcare front desk setting.
• Knowledge of insurance verification and patient financial responsibilities preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome patients and provide outstanding customer service.
• Answer phones and assist with scheduling appointments.
• Verify insurance benefits and explain patient financial responsibilities.
• Manage patient intake forms and maintain accurate records.
• Coordinate referrals, authorizations, and insurance approvals.
• Support clinic operations and maintain efficient schedules.
• Assist with billing, payments, and administrative tasks.

Skills

Customer service

Communication

Organization

Multitasking

Attention to detail

Job description

Advance your career as a Medical Receptionist at Bay State Physical Therapy in Framingham , MA.

What You'll Do

• Welcome patients and provide outstanding customer service
• Answer phones and assist with scheduling appointments
• Verify insurance benefits and explain patient financial responsibilities
• Manage patient intake forms and maintain accurate records
• Coordinate referrals, authorizations, and insurance approvals
• Support clinic operations and maintain efficient schedules
• Assist with billing, payments, and administrative tasks

What We're Looking For

• Experience in a medical office, healthcare setting, or front desk role required
• Knowledge of insurance verification and patient financial responsibilities preferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment

Why Join Us?

• Supportive, team-oriented culture
• Opportunities for career growth and professional development
• Meaningful work that helps improve patients' lives every day
• Collaborative environment where teamwork and patient care come first

Bay State Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.