Patient-Centered Front Desk Concierge

Medical Facilities Of America, Inc.; Fayetteville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Job summary

Carolina Rehab Center of Cumberland, a 136-bed skilled rehabilitation facility in Fayetteville, is seeking a Receptionist. The role requires customer service experience and involves greeting visitors, handling phone calls, mail, and scheduling.

Candidates should be proficient with Microsoft Office and possess strong communication skills, professionalism, and the ability to multitask under pressure. We offer a competitive pay rate and a comprehensive benefits package for full-time associates,

Qualifications

• Proven working experience in similar roles.
• High level of customer service.
• Proficient with Microsoft Office Suite.
• Professional appearance and demeanor.
• Solid written and verbal communication skills.
• Resourceful and proactive in addressing issues.
• Organizational, multitasking, and prioritization abilities.

Responsibilities

• Greet and assist visitors; announce and direct them appropriately.
• Answer, screen, and forward incoming calls with basic information.
• Receive and sort daily mail, deliveries, and couriers.
• Maintain security by following procedures and logging access.
• Update appointment calendars and schedule meetings.
• Perform other clerical receptionist duties (filing, photocopying, etc.)

Skills

Customer service

Communication

Office multitasking

Professional appearance

Tools

Microsoft Office Suite

Job description

Carolina Rehab Center of Cumberland, a 136-bed skilled rehabilitation facility in Fayetteville, is seeking a Receptionist. The role requires customer service experience and involves greeting visitors, handling phone calls, mail, and scheduling.

Candidates should be proficient with Microsoft Office and possess strong communication skills, professionalism, and the ability to multitask under pressure. We offer a competitive pay rate and a comprehensive benefits package for full-time associates,