Customer Service Concierge/ Receptionist Full Time

Medical Facilities Of America, Inc.; Fayetteville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Job summary

Carolina Rehab Center of Cumberland, a 136-bed skilled rehabilitation facility in Fayetteville, is seeking a Receptionist. The role requires customer service experience and involves greeting visitors, handling phone calls, mail, and scheduling.

Candidates should be proficient with Microsoft Office and possess strong communication skills, professionalism, and the ability to multitask under pressure. We offer a competitive pay rate and a comprehensive benefits package for full-time associates,

Qualifications

• Proven working experience in similar roles.
• High level of customer service.
• Proficient with Microsoft Office Suite.
• Professional appearance and demeanor.
• Solid written and verbal communication skills.
• Resourceful and proactive in addressing issues.
• Organizational, multitasking, and prioritization abilities.

Responsibilities

• Greet and assist visitors; announce and direct them appropriately.
• Answer, screen, and forward incoming calls with basic information.
• Receive and sort daily mail, deliveries, and couriers.
• Maintain security by following procedures and logging access.
• Update appointment calendars and schedule meetings.
• Perform other clerical receptionist duties (filing, photocopying, etc.)

Skills

Customer service

Communication

Office multitasking

Professional appearance

Tools

Microsoft Office Suite

Job description

Carolina Rehab Center of Cumberland, a 136 bed skilled rehabilitation facility in Fayetteville is seeking a Receptionist.

Customer Service Experience required.

The receptionist will:

• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive and sort daily mail/deliveries/couriers
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Update appointment calendars and schedule meetings/appointments
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Requirements:

• Proven working experience in similar roles
• High level of Customer service Required.
• Proficient with Microsoft Office Suite
• Professional appearance
• Solid communication skills both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize, and work under pressure

We offer a competitive rate of pay and a comprehensive benefits package for full time associates which include affordable health and dental insurance within 60-90 days of hire, paid time off, extra pay for holidays, and a 401k with company match.

When you are part of the MFA family, you have the opportunity to touch people's lives each and every day by being an integral part of their recovery. Along the way you'll have almost unlimited opportunity for career growth and achievement. It's an incredibly rewarding and enriching experience. It's also a deeply important responsibility, and we hold our employees to exceptionally high standards.