Patient Care Unit Coordinator – Service & Scheduling

Carriage Hill Health & Rehab Center; Fredericksburg (VA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer matching

Vacation accrual 10 days

Job summary

Carriage Hill Health & Rehab Center in Fredericksburg, VA is seeking a diligent Unit Coordinator to join our team. The role focuses on clerical support, accurate record-keeping, and ensuring service excellence for residents, families, and staff.

The candidate should have a High School Diploma or equivalent, with CNA/Medical Assistant certification preferred, and proficiency in Microsoft Office and basic medical terminology.

Qualifications

• High School Diploma or equivalent required.
• CNA or Medical Assistant certification preferred.
• Knowledge of medical terminology.
• Experience with computers.
• Excellent customer service skills.

Responsibilities

• Provide clerical support as part of a service-excellence team.
• Demonstrate effective communication with residents, families, and staff.
• Manage call bell system knowledge and telephone etiquette.
• Process emails and notifications in the electronic health record (EHR).
• Assist Supply Coordinator with unit inventory and supplies.
• Schedule appointments and transportation for patients.
• Operate required equipment as needed.

Skills

Customer service

Interpersonal communication

Telephone etiquette

Written communication

Multitasking

Education

High School Diploma or equivalent

CNA or Medical Assistant Certification preferred

Tools

Microsoft Office (Word/Excel/PowerPoint)

Job description

Carriage Hill Health & Rehab Center in Fredericksburg, VA is seeking a diligent Unit Coordinator to join our team. The role focuses on clerical support, accurate record-keeping, and ensuring service excellence for residents, families, and staff.

The candidate should have a High School Diploma or equivalent, with CNA/Medical Assistant certification preferred, and proficiency in Microsoft Office and basic medical terminology.