Unit Coordinator

Carriage Hill Health & Rehab Center; Fredericksburg (VA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer matching

Vacation accrual 10 days

Job summary

Carriage Hill Health & Rehab Center in Fredericksburg, VA is seeking a diligent Unit Coordinator to join our team. The role focuses on clerical support, accurate record-keeping, and ensuring service excellence for residents, families, and staff.

The candidate should have a High School Diploma or equivalent, with CNA/Medical Assistant certification preferred, and proficiency in Microsoft Office and basic medical terminology.

Qualifications

• High School Diploma or equivalent required.
• CNA or Medical Assistant certification preferred.
• Knowledge of medical terminology.
• Experience with computers.
• Excellent customer service skills.

Responsibilities

• Provide clerical support as part of a service-excellence team.
• Demonstrate effective communication with residents, families, and staff.
• Manage call bell system knowledge and telephone etiquette.
• Process emails and notifications in the electronic health record (EHR).
• Assist Supply Coordinator with unit inventory and supplies.
• Schedule appointments and transportation for patients.
• Operate required equipment as needed.

Skills

Customer service

Interpersonal communication

Telephone etiquette

Written communication

Multitasking

Education

High School Diploma or equivalent

CNA or Medical Assistant Certification preferred

Tools

Microsoft Office (Word/Excel/PowerPoint)

Job description

Unit Coordinator, Fredericksburg VACarriage Hill Health & Rehab Center, in Fredericksburg, VA is looking for a hardworking, compassionate and dedicated Unit Coordinator to join our team.Carriage Hill Health & Rehab Center offers a generous benefit time off plan for full time employees, competitive pay, as well as a comprehensive orientation and training program. Our management team is supportive, consistent, and compassionate towards our residents, patients, and staff.Join a family-oriented team with a great culture that focuses on teamwork and recognizes our staff for their hard work.Benefits for our full-time positions include:Health, Dental, Vision, and Life insurance effective the first of the month following 30 days of employmentVacation accrual beginning date of hire (10 days accrual 1st year)Holidays – 7 holidaysPersonal HolidaySick time – 6 sick days per yearHoliday Incentive – time and a half for working on a holidayBereavement Leave – 3 days off with pay401(k) with employer matchingHealth savings accountEmployee assistance programAcademic AssistanceLicense Renewal Fee ReimbursementWhat’s my primary role?The Unit Coordinator is responsible for providing clerical support as part of a customer-focused, service excellence-oriented team.Exhibits effective communication.Demonstrates excellent customer service skills and relationship building with families and employees.Demonstrates understanding of the call bell system.Demonstrates understanding of use of proper telephone etiquette.Demonstrates ability to communicate via secure communication.Demonstrates knowledge of use and expectations for sending and receiving email notifications as appropriate and directed by DON.Demonstrates ability to understand and process all matters in EHR.Verbalizes understanding of storage and inventory of medical and office supplies, assisting Supply Coordinator to maintain unit inventory.Demonstrates proper infection prevention and control procedures.Demonstrates ability to schedule appointments and transportation for patients.Demonstrates ability to operate required equipment.Qualifications:High School Diploma or equivalent.CNA or Medical Assistant Certification preferred.Knowledge of medical terminology.Experience with computers.Excellent Customer Services Skills.Strong interpersonal and communication skills; both written and verbal.Experience using Microsoft office programs (Word, Excel, Adobe and PowerPoint).Must be flexible, detail-oriented, ability to multi-task, meet deadlines and be able to make effective decisions and work as part of a service excellence team.Come work in a safe environment and be part of a team that is driven by our mission: to provide peace of mind to those we care for: our patients, residents, families and staff. Help us deliver exceptional patient and employee experiences!Drug Free & EOE