Hospital Unit Coordinator: Patient Flow & Admin

Tufts Medicine; Boston (MA); On-site; USD 24,000 - 30,000; Full time

Job summary

Tufts Medicine in Boston seeks a Unit Coordinator to provide administrative and clinical support on the unit, helping manage patient flow, admissions, and documentation.

Under supervision, you will maintain charts, greet patients, input orders, and communicate with nursing and case management to ensure timely care.

This role requires a high school diploma, customer service experience, and proficiency with Microsoft Office; Tufts Medicine emphasizes accurate records and patient-centered service.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service experience in healthcare or a patient-facing setting.
• Associate’s degree preferred.

Responsibilities

• Maintains patient charts and medical records per hospital policy.
• Greets, assists and directs patients, visitors, physicians, and staff on arrival.
• Coordinates admissions, transfers, discharges and communications with clinical staff.
• Uses hospital computer systems to enter and retrieve information and generate reports.
• Communicates effectively with multiple departments to ensure smooth patient care.

Skills

Customer service

Communication skills

Attention to detail

Education

High school diploma or equivalent

Associate’s degree

Tools

Microsoft Word

Excel

Outlook

Job description

Tufts Medicine in Boston seeks a Unit Coordinator to provide administrative and clinical support on the unit, helping manage patient flow, admissions, and documentation.

Under supervision, you will maintain charts, greet patients, input orders, and communicate with nursing and case management to ensure timely care.

This role requires a high school diploma, customer service experience, and proficiency with Microsoft Office; Tufts Medicine emphasizes accurate records and patient-centered service.