Patient Care Unit Coordinator

Lowell General Hospital; Lowell (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Lowell General Hospital in Lowell, MA is seeking a Unit Coordinator to support administrative and clerical tasks, coordinate patient flow, and serve as a liaison between patient care, customer service, and the unit.

The role requires a high school diploma, strong MS Word/Excel/Outlook skills, and prior healthcare or customer-facing experience. On-site position offering growth and collaborative teamwork.

Qualifications

• High school diploma or equivalent.
• 1 year of customer service experience in healthcare or customer facing setting.
• Associate's degree preferred.
• Proficient in MS Word, Excel and Outlook.

Responsibilities

• Coordinate patient flow and information on the unit per policies.
• Greet and direct patients, visitors, physicians and staff.
• Maintain patient charts and medical records.
• Transcribe orders and update bed boards.
• Support nursing unit communications and triage calls.
• Assist with orientation and training of new unit coordinators.
• Ensure downtime procedures and attendance records are managed.

Skills

Communication

Organization

Confidential data handling

Computer literacy (MS Word/Excel/Outlo

Interpersonal skills

Education

High school diploma or equivalent

1 year customer service experience in healthcare or customer facing setting

Associate's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Lowell General Hospital in Lowell, MA is seeking a Unit Coordinator to support administrative and clerical tasks, coordinate patient flow, and serve as a liaison between patient care, customer service, and the unit.

The role requires a high school diploma, strong MS Word/Excel/Outlook skills, and prior healthcare or customer-facing experience. On-site position offering growth and collaborative teamwork.