Patient Services & Front Desk Specialist

Lowell Community Health Center; Lowell (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Lowell Community Health Center in Lowell, Massachusetts is seeking a Full-Time Nurse Community Health Worker/Care Coordinator. This role serves as the primary contact for patients, providing exemplary customer service and ensuring efficient patient registration.

The ideal candidate will have at least a high school diploma and experience in a customer service-related position, preferably in health care. Join a diverse team committed to serving the community with over 400 employees.

Qualifications

• Minimum of one year’s experience in a customer service related position, preferably in a health care setting.
• Knowledge of or the ability to learn computer systems.
• Good typing/keyboard skills.

Responsibilities

• Serve as the primary contact for patients accessing services.
• Register patients accurately, update demographics, verify insurance eligibility.
• Provide excellent customer service to all patients and visitors.

Skills

Customer service experience

Knowledge of registration processes

Good typing/keyboard skills

Education

High school diploma or equivalent

Tools

Computer systems

Job description

Lowell Community Health Center in Lowell, Massachusetts is seeking a Full-Time Nurse Community Health Worker/Care Coordinator. This role serves as the primary contact for patients, providing exemplary customer service and ensuring efficient patient registration.

The ideal candidate will have at least a high school diploma and experience in a customer service-related position, preferably in health care. Join a diverse team committed to serving the community with over 400 employees.