Patient Flow & Unit Coordinator

Lowell General Hospital; Lowell (MA); On-site; USD 54,002,000 - 67,365,000; Full time

Benefits offered by this job

Free on-campus parking

Job summary

Lowell General Hospital is seeking an experienced Unit Secretary to provide administrative support on the patient care unit. You will coordinate patient flow, maintain charts, and liaise between patient care, admissions, and hospital departments.

The role involves handling confidential information and working under supervision in a fast-paced environment. Responsibilities include greeting patients and staff, updating medical records, and ensuring accurate bed and chart management.

Qualifications

• High school diploma or equivalent required.
• Two years of related experience in a hospital or healthcare setting.
• Preferred: three years of related experience in a hospital or healthcare setting.
• Some college or an Associate's degree in a related field preferred.

Responsibilities

• Remain in constant communication with admissions on patient status (transfers, admissions, discharges, bed changes).
• Review bed assignments and relay information to clinical staff.
• Greet and direct patients, visitors, physicians, and hospital personnel per service standards.
• Initiate, assemble and maintain patient charts; file data in patient records and prepare charts for Medical Records upon discharge.
• Prepare and maintain medical records in accordance with hospital standards and policy; label patient names on admission forms and file paperwork.
• Label patient names, update bed boards and bedside charts, and maintain diet and allergy information.

Skills

Communication skills

Organizational skills

Confidential data handling

Medical terminology

Team collaboration

Transcribing orders

Education

High school diploma or equivalent

Some college or associate's degree

Tools

Microsoft Word

Excel

Outlook

Job description

Lowell General Hospital is seeking an experienced Unit Secretary to provide administrative support on the patient care unit. You will coordinate patient flow, maintain charts, and liaise between patient care, admissions, and hospital departments.

The role involves handling confidential information and working under supervision in a fast-paced environment. Responsibilities include greeting patients and staff, updating medical records, and ensuring accurate bed and chart management.