Patient Care & Treatment Coordinator

Union Community Care; Lancaster (Lancaster County); On-site; USD 25,000 - 36,000; Full time

Job summary

Union Community Care in Lancaster, PA seeks a Treatment Navigator to deliver excellent customer service, register patients, schedule appointments, and clearly explain treatment options and related costs to patients.

You will verify insurance benefits, assist with preauthorizations and financial arrangements, and coordinate appointments to ensure care is delivered within authorized timelines.

Qualifications

• High School Diploma or GED required.
• Excellent communication and customer service skills essential.
• Familiarity with computer systems and EHRs preferred.
• Knowledge of HIPAA regulations and confidentiality practices.

Responsibilities

• Register patients and schedule appointments efficiently.
• Explain treatment options and related costs to patients clearly.
• Verify insurance benefits and coordinating preauthorizations.
• Assist with financial arrangements and payment plans for patients.
• Maintain accurate patient demographic and scheduling data in the EHR.

Skills

Excellent communication

Customer service

Telephone skills

Organizational skills

Education

High School Diploma or GED

Job description

Union Community Care in Lancaster, PA seeks a Treatment Navigator to deliver excellent customer service, register patients, schedule appointments, and clearly explain treatment options and related costs to patients.

You will verify insurance benefits, assist with preauthorizations and financial arrangements, and coordinate appointments to ensure care is delivered within authorized timelines.