Patient Care Technician

The Little Clinic; Knoxville (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Care Technician to enhance patient flow and ensure quality care in a retail clinic environment. The role includes administrative duties, patient interaction, and collaboration with healthcare professionals, emphasizing respect and integrity. Comprehensive benefits, including healthcare coverage and tuition reimbursement, are offered to support career growth.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Tuition reimbursement up to $21,000

Employee Assistance Program

Associate discounts on various purchases

Opportunities for growth through training

Qualifications

• Basic computer skills required.
• Ability to work in a fast-paced team environment.
• Excellent administrative skills with high attention to detail.

Responsibilities

• Maximize patient flow and provide a stellar patient experience.
• Perform administrative tasks and EHR documentation.
• Assist provider with testing and report results.

Skills

Communication

Organizational skills

Customer service

Attention to detail

Education

High School Diploma or GED

Job description

Join to apply for the Patient Care Technician role at The Little Clinic.

Under the day-to-day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

At The Little Clinic, we aim to simplify healthcare in America. We are committed to helping individuals live healthier lives in our communities. Our clinics are staffed by healthcare professionals working as a team to provide high-quality, affordable healthcare in convenient retail settings. Our focus is on promoting health and wellness through diagnosis, treatment, preventative medicine, and patient education. We value people, supporting your success and growth in your career and life.

What You'll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support via Employee Assistance Program and financial coaching.
• Associate discounts on various purchases.
• Tuition reimbursement up to $21,000 over your career.
• Opportunities for growth through training programs and diverse career pathways.

For more information, visit our Benefits Page.

Minimum Qualifications:

• High School Diploma or GED
• Basic computer skills
• Excellent administrative, communication, and organizational skills with high attention to detail
• Basic math skills (counting, addition, subtraction)
• Ability to work cooperatively in a fast-paced, team environment
• Excellent customer service skills

Preferred Qualifications:

• Experience in retail, customer service, or healthcare
• Knowledge of infection control practices
• Ability to greet patients, maintain a clean and organized clinic, and manage patient flow and documentation
• Ability to verify patient identity, handle payments, and assist with specimen collection
• Ability to perform vital signs and patient history documentation
• Assist provider with testing and report results as directed
• Must perform essential job functions with or without reasonable accommodation