Patient Care Technician

The Little Clinic in; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Knoxville is seeking a Patient Care Technician to enhance patient flow and ensure a stellar experience. The role involves administrative tasks, patient interaction, and supporting healthcare professionals. Join a team dedicated to promoting health and wellness in the community.

Benefits

Healthcare coverage: medical, dental, vision

Flexible scheduling with paid time off

Emotional and financial support

Associate discounts on various purchases

Up to $21,000 in tuition reimbursement

Opportunities for growth through training

Qualifications

• Excellent administrative, communication, and organizational skills with high attention to detail.
• Ability to work cooperatively in a fast-paced, team environment.

Responsibilities

• Maximize patient flow while providing a stellar patient experience.
• Perform administrative tasks including EHR documentation.
• Manage patient flow and registration processes.

Skills

Communication

Customer Service

Organizational Skills

Education

High School Diploma or GED

Job description

Patient Care Technician (Finance)

Under the day-to-day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

At The Little Clinic, we aim to simplify healthcare in America. We take pride in helping individuals live healthier lives in our communities. If you are passionate about helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians working as a team to provide high-quality, affordable healthcare in convenient retail settings. Our focus is on promoting health and wellness through diagnosis, treatment of illnesses, preventative medicine, and patient education. People matter here, and we strive to provide the resources you need for success at work and in life. We offer balanced benefits, rewards, and growth opportunities, and are always seeking talented individuals to join our expanding team.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support: free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through training programs and diverse career pathways.

Minimum Requirements:

- High School Diploma or GED
- Basic computer skills
- Excellent administrative, communication, and organizational skills with high attention to detail
- Basic math skills (e.g., counting, addition, subtraction)
- Ability to work cooperatively in a fast-paced, team environment
- Excellent customer service and task management skills

Desired Qualifications:

- Experience in retail, customer service, or healthcare
- Knowledge of infection control practices
- Ability to maintain a safe, survey-ready healthcare environment per Joint Commission standards
- Greeting patients and visitors professionally
- Daily cleaning and organization of the clinic space
- Answering questions while adhering to HIPAA guidelines
- Managing patient flow and registration processes
- Verifying patient identity and insurance information
- Collecting payments and logging in the EHR
- Scanning documents and coordinating with providers
- Escorting patients and obtaining vital signs and patient history
- Providing guidance on registration, wait times, and services
- Handling calls and patient communications
- Assisting with off-site events and supply orders
- Traveling to designated clinics if a float
- Assisting providers with specimen collection and reporting labs, following protocols
- Performing essential job functions with or without reasonable accommodations