Patient Care Specialist - Office Experience (No Nights)

Sentara Healthcare Inc; Suffolk (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Sentara Medical Group Surgery Specialists Obici Office in Suffolk, VA is hiring a Full-Time Patient Care Specialist. The role involves non-clinical support in a physician's office, handling phones, scheduling, and answering patient questions to ensure exceptional care delivery. Hours are Monday-Friday dayshift with some weekend shifts; nights and holidays are not required.

Why Sentara? You will join a team focused on exceptional patient experiences and reliable administrative support, helping

Qualifications

• 3 years customer service experience required.
• 1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers required.
• HS Diploma or higher is required or considered for lieu of experience.

Responsibilities

• Answer phones, schedule appointments, and coordinate patient care activities.
• Answer patient questions and provide non-clinical support to ensure a smooth patient experience.

Skills

Customer Service

Scheduling

Office Administration

Education

HS Diploma

Associate degree or higher

Job description

Sentara Medical Group Surgery Specialists Obici Office in Suffolk, VA is hiring a Full-Time Patient Care Specialist. The role involves non-clinical support in a physician's office, handling phones, scheduling, and answering patient questions to ensure exceptional care delivery. Hours are Monday-Friday dayshift with some weekend shifts; nights and holidays are not required.

Why Sentara? You will join a team focused on exceptional patient experiences and reliable administrative support, helping