Patient Care Specialist: Growth, PTO & Community Impact

Fast Pace Health; Wilson (NC); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday pay

PTO

Medical insurance

Dental insurance

Vision insurance

Work-Life balance

Descripción de la vacante

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, register patients, verify insurance details, and ensure smooth patient flow. You will handle front desk duties, coordinate records, and assist with back-office tasks as needed, while delivering compassionate, high-quality service.

The role emphasizes accuracy in demographics and insurance input, strong communication with patients and staff, and adherence to company policies and compliance standards.

Formación

• High School Diploma or equivalent required; CPR certification within 7 days of hire.
• 1 year of medical office experience with basic medical terminology and insurance knowledge preferred.
• PC skills including typing 70-100 words per minute and basic Microsoft Office (Outlook, Word, Excel).

Responsabilidades

• Greet, register, and discharge patients with high customer service.
• Cross-train and assist with back-office duties as needed within scope of practice.
• Input patient demographics and financial information at registration.
• Verify and update patient insurance information at registration.
• Understand co-pays, deductibles, and coverage limits of insurance plans.
• Coordinate medical records and facilitate continuation of care.
• Assist new employees with training and onboarding.
• Maintain clean reception area and office space.

Conocimientos

Customer service

Medical office experience

Basic PC skills

Typing 70-100 wpm

Educación

High School Diploma or equivalent

CPR license

Herramientas

MS Outlook

MS Word

Excel

Descripción del empleo

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, register patients, verify insurance details, and ensure smooth patient flow. You will handle front desk duties, coordinate records, and assist with back-office tasks as needed, while delivering compassionate, high-quality service.

The role emphasizes accuracy in demographics and insurance input, strong communication with patients and staff, and adherence to company policies and compliance standards.