Daytime Patient Care Specialist (Front Office)

Sentara Health; Hampton (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

Employer 401(k) match

Education assistance

Life and disability insurance

Parental leave

Bonus opportunities

Job summary

Sentara Health is hiring a Full-Time Patient Care Specialist in Hampton, VA for a Monday-Friday dayshift. This non-clinical role supports a physician's office by handling phones, scheduling, and patient inquiries to ensure a smooth patient experience.

No nights, holidays, or weekends. Requires HS Diploma; 3 years of customer service and 1 year with health insurance or related tasks. Sentara offers a comprehensive benefits package and competitive compensation.

Qualifications

• HS Diploma required.
• Associate degree or higher may substitute experience.
• 3 years customer service experience required.
• 1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers required.

Responsibilities

• Provide non-clinical support within a physician's office to ensure an excellent patient experience.
• Answer phones, schedule appointments, and respond to patient questions.
• Collaborate with teammates to ensure the best care for patients.

Skills

Customer service

Health insurance plans

Medical records data

Medical terminology

Registration

Scheduling

Third party payers

Education

HS Diploma

Associate degree or higher

Job description

Sentara Health is hiring a Full-Time Patient Care Specialist in Hampton, VA for a Monday-Friday dayshift. This non-clinical role supports a physician's office by handling phones, scheduling, and patient inquiries to ensure a smooth patient experience.

No nights, holidays, or weekends. Requires HS Diploma; 3 years of customer service and 1 year with health insurance or related tasks. Sentara offers a comprehensive benefits package and competitive compensation.