Patient Care Coordinator - Dayshift Medical Office

Sentara Health; New Town (ND); Vor Ort; USD 38.000 - 46.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision plans

Tuition Assistance – $5,250/year

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and 

Life Insurance

401k/403B with Employer Match

Student Debt Pay Down – $10,000

Reimbursement for certifications andCE

Pet Insurance

Legal Resources Plan

Zusammenfassung

Sentara Healthcare's SMG Family Medicine New Town in Williamsburg, VA seeks a Full-Time Patient Care Specialist to provide non-clinical support in a physician's office and ensure an excellent patient experience by handling live calls, scheduling, and patient questions.

The role emphasizes teamwork, with a dayshift schedule Monday–Friday 8:00am–4:30pm, no nights or weekends, and opportunities for professional development through Tuition Assistance and other benefits.

Qualifikationen

• 3 years Customer Service experience required.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.
• Electronic Medical Record preferred.

Aufgaben

• Answer phones and schedule appointments to support patient care delivery.
• Provide non-clinical support and answer patient questions to enhance the patient experience.
• Work with a collaborative team to ensure high quality care delivery.

Kenntnisse

Customer Service

Scheduling

Ausbildung

HS Diploma

Associate Degree or higher in lieu of experience

Tools

Electronic Medical Record (EMR)

Jobbeschreibung

Sentara Healthcare's SMG Family Medicine New Town in Williamsburg, VA seeks a Full-Time Patient Care Specialist to provide non-clinical support in a physician's office and ensure an excellent patient experience by handling live calls, scheduling, and patient questions.

The role emphasizes teamwork, with a dayshift schedule Monday–Friday 8:00am–4:30pm, no nights or weekends, and opportunities for professional development through Tuition Assistance and other benefits.