Patient Care Specialist: Front Desk & Patient Flow Pro

Fast Pace Health; Pineville (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical coverage

Dental coverage

Vision coverage

Work-Life balance

Job summary

Fast Pace Health is hiring a Patient Care Specialist to deliver exceptional front-desk support, patient registration, and insurance processing. You will handle registration, collect co-pays, and coordinate medical records while maintaining a welcoming, professional environment.

The role emphasizes customer service, teamwork, and adherence to compliance standards, with opportunities for cross-training and career growth within the clinic network.

Qualifications

• High School Diploma or equivalent required with basic computer skills.
• Experience in a medical or clinical front desk setting is preferred.
• Strong customer service orientation and ability to work under pressure.

Responsibilities

• Greet, register, and discharge patients with outstanding customer service.
• Input patient demographics and insurance information accurately at registration.
• Verify and update patient insurance details and co-pays at check-in.
• Coordinate medical records delivery to providers as needed.
• Maintain cleanliness and organization of the reception area and front desk.
• Assist with back-office tasks and cross-train when needed.
• Adhere to company compliance and confidentiality standards.

Skills

Customer Service

Data Entry

Phone Etiquette

MS Outlook

MS Word

Education

High School Diploma

Tools

MS Outlook

MS Word

Job description

Fast Pace Health is hiring a Patient Care Specialist to deliver exceptional front-desk support, patient registration, and insurance processing. You will handle registration, collect co-pays, and coordinate medical records while maintaining a welcoming, professional environment.

The role emphasizes customer service, teamwork, and adherence to compliance standards, with opportunities for cross-training and career growth within the clinic network.