Patient Care Specialist: Front Desk & Optical Tech

Optical Outlets; Sarasota (FL); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

Optical Outlets in Sarasota, FL seeks a friendly patient coordinator to support doctors and the office manager, ensuring smooth patient flow and excellent service from first contact. You will greet patients, explain exams and pricing, verify insurance, handle check-ins, and assist with eyewear dispensing, while maintaining accurate records and professional communication.

This role emphasizes teamwork, multitasking in a fast-paced environment, and delivering a superior patient experience at every

Formación

• 1–2 years of experience in a related field.
• Strong verbal and written communication.
• Excellent interpersonal and rapport-building skills.
• Ability to prioritize tasks and multi-task in a fast-paced environment.

Responsabilidades

• Provide unsurpassed customer service to attract and retain customers.
• Greet customers and clearly explain exam pricing.
• Check-in and pretest patients accurately and efficiently.
• Verify insurance prior to Doctor encounter.
• Answer phones promptly and professionally.
• Assist in dispensing eyewear and other office tasks.
• Maintain patient satisfaction and First Time Right service.
• Communicate office problems to management.
• Perform tasks assigned by Office Manager.

Conocimientos

Verbal communication

Written communication

Interpersonal skills

Questioning for patient needs

Multitasking in fast-paced environment

Herramientas

MS Office

Descripción del empleo

Optical Outlets in Sarasota, FL seeks a friendly patient coordinator to support doctors and the office manager, ensuring smooth patient flow and excellent service from first contact. You will greet patients, explain exams and pricing, verify insurance, handle check-ins, and assist with eyewear dispensing, while maintaining accurate records and professional communication.

This role emphasizes teamwork, multitasking in a fast-paced environment, and delivering a superior patient experience at every