Patient Care Specialist - Front Desk & Admin

Sentara; Virginia Beach (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k match

Paid Time Off

Job summary

Sentara Foot & Ankle Specialists in Virginia Beach is hiring a full-time Patient Care Specialist for a day shift, Mon-Fri, 8:15AM-5:15PM. You will provide non-clinical support in a physician office, handling calls, scheduling, and patient inquiries to ensure a smooth experience.

The ideal candidate has a HS diploma and 3 years of customer service, plus familiarity with health insurance plans or medical records. Join a team focused on delivering excellent patient care.

Qualifications

• HS diploma required; associate degree preferred.
• 3+ years in customer service.
• Experience with health insurance plans or medical records preferred.
• Registration, scheduling or third-party payer knowledge a plus.

Responsibilities

• Answer phones and schedule appointments.
• Assist patients with questions and forms.
• Support office operations and patient flow.

Skills

Customer service

Phone etiquette

Administrative support

Education

HS Diploma

Associate degree

Job description

Sentara Foot & Ankle Specialists in Virginia Beach is hiring a full-time Patient Care Specialist for a day shift, Mon-Fri, 8:15AM-5:15PM. You will provide non-clinical support in a physician office, handling calls, scheduling, and patient inquiries to ensure a smooth experience.

The ideal candidate has a HS diploma and 3 years of customer service, plus familiarity with health insurance plans or medical records. Join a team focused on delivering excellent patient care.