Patient Care Specialist — EMR, Scheduling & Patient Experience

ForMotion Clinic; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401(k) Employer matching

8 paid holidays

13 vacation days

Birthday and volunteer days

8 sick days

Parental bonding

Job summary

ForMotion Clinic is seeking a Patient Care Specialist to ensure a positive patient experience and smooth clinic operations. You will greet and register patients, collect documents, and support clinical staff with documentation and EMR tasks.

The role requires 1–2 years of medical office experience, comfort with EMR systems, and strong communication skills to interact with patients and healthcare providers. On-site position with competitive benefits and opportunities for growth.

Qualifications

• High school diploma or GED required.
• 1–2 years medical office experience preferred using EMR.
• Experience in healthcare industry preferred.

Responsibilities

• Answer phones, direct inquiries, or triage via email to clinical staff.
• Schedule appointments and verify patient demographics, insurance and referrals in EMR.
• Maintain complete patient records in EMR per company policies.
• Request and attach physician documentation to patient records before delivery and claims.
• Verify insurance benefits and collect patient payments as needed.
• Keep a clean, safe environment and follow infection control procedures.
• Provide administrative support and promote paperless processes to improve efficiency.
• Assist marketing efforts to build relationships with local referral sources.
• Maintain professional relationships with patients, referral sources and staff.

Skills

Problem Solving

Communication

Computer Proficiency

Interpersonal Skills

Ethical Conduct

Detail oriented

Education

High school diploma or GED

Job description

ForMotion Clinic is seeking a Patient Care Specialist to ensure a positive patient experience and smooth clinic operations. You will greet and register patients, collect documents, and support clinical staff with documentation and EMR tasks.

The role requires 1–2 years of medical office experience, comfort with EMR systems, and strong communication skills to interact with patients and healthcare providers. On-site position with competitive benefits and opportunities for growth.