Patient Care Specialist — Elevate Mobility & Patient Experience

Össur; Christiansburg (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401(k) Retirement Plan with employer‑匹

8 paid holidays

13 vacation days, birthday and two (2)

Paid Parental Bonding

Job summary

Össur ForMotion clinic seeks a Patient Care Specialist to ensure an outstanding patient experience and efficient clinic operations. You will greet patients, register them, and manage documentation and scheduling in the EMR system while supporting clinical staff.

The role requires 1–2 years of healthcare/medical office experience and proficiency with Microsoft Office; experience with EMR is preferred. This on-site position offers competitive benefits and opportunities to grow within a

Qualifications

• High school diploma or GED equivalent.
• Experience with Microsoft Office.
• 1-2 years in healthcare/medical office with EMR experience.

Responsibilities

• Greet and register patients and support clinic operations.
• Schedule appointments and verify patient demographics and insurance in EMR.
• Obtain insurance cards and scan documents into EMR.
• Maintain patient records per policy.
• Initiate documentation requests to physicians and ensure records before delivery/submission.
• Verify patient benefits and communicate payment policies; collect patient payments.
• Maintain WIP to ensure timely delivery of patient devices.
• Keep the environment clean, safe and organized.
• Support marketing efforts to build referral relationships.
• Provide administrative support and drive paperless workflows.

Skills

Microsoft Office

Customer service

Education

High school diploma or GED

Tools

EMR systems

Job description

Össur ForMotion clinic seeks a Patient Care Specialist to ensure an outstanding patient experience and efficient clinic operations. You will greet patients, register them, and manage documentation and scheduling in the EMR system while supporting clinical staff.

The role requires 1–2 years of healthcare/medical office experience and proficiency with Microsoft Office; experience with EMR is preferred. This on-site position offers competitive benefits and opportunities to grow within a