Patient Care Specialist — Elevate Access to Meds

Blink Health; Pittsburgh (Allegheny County); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Blink Health is hiring for a part-time on-site patient support role in Robinson Township, Pittsburgh. You will handle inbound calls, assist patients, doctors and insurers, and contribute to resolving routine issues while maintaining privacy and accuracy.

You will document interactions, use the knowledge base, and collaborate with cross-functional teams to improve the patient experience and product information.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.

Responsibilities

• Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers

Skills

Customer service

Verbal communication

Written communication

Teamwork

Tech-savvy

Problem solving

Multitasking

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Knowledge Base

CRM software

Job description

Blink Health is hiring for a part-time on-site patient support role in Robinson Township, Pittsburgh. You will handle inbound calls, assist patients, doctors and insurers, and contribute to resolving routine issues while maintaining privacy and accuracy.

You will document interactions, use the knowledge base, and collaborate with cross-functional teams to improve the patient experience and product information.