Day-Shift Patient Care Specialist — Family Medicine

Sentara Health; Williamsburg (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Tuition assistance

Annual discretionary bonus opportunity

Pet insurance

Paid parental leave

401(k) with employer match

Job summary

Sentara Health is hiring a full-time Patient Care Specialist in Williamsburg, VA. The role involves providing non-clinical support in a physician's office, ensuring excellent patient experience by answering phones and scheduling appointments. Candidates should have a High School Diploma and at least 3 years of customer service experience. Benefits include medical, dental, vision plans, paid time off, and tuition assistance. This position offers a day shift with no nights or holidays.

Qualifications

• At least 3 years of customer service experience.
• At least 1 year working with health insurance plans or medical records data.
• Experience with electronic medical records preferred.

Responsibilities

• Answer phones and address patient inquiries.
• Schedule appointments and manage the physician’s patient calendar.
• Provide non-clinical support to facilitate patient care delivery.

Skills

Customer service experience

Knowledge of health insurance

Communication skills

Education

High School Diploma

Associate's degree

Tools

Electronic medical records

Job description

Sentara Health is hiring a full-time Patient Care Specialist in Williamsburg, VA. The role involves providing non-clinical support in a physician's office, ensuring excellent patient experience by answering phones and scheduling appointments. Candidates should have a High School Diploma and at least 3 years of customer service experience. Benefits include medical, dental, vision plans, paid time off, and tuition assistance. This position offers a day shift with no nights or holidays.