Patient Care Coordinator — Daytime Medical Office

Sentara; Norfolk (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer match

Paid time off

Job summary

Sentara Pulmonary, Critical Care and Sleep Specialists Heart Hospital Office in Norfolk, VA is hiring a Full-Time Patient Care Specialist. Hours are Monday–Friday, 8a–5p, dayshift with no nights or weekends.

You will perform non-clinical, administrative tasks to support patient care, including answering phones, scheduling appointments, and assisting patients. Benefits include medical, dental, vision, life and disability insurance, 401(k) with employer match, paid time off, and educational

Qualifications

• 3 years Customer Service experience required.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.

Responsibilities

• Answering phones, scheduling appointments, and answering patient questions.
• Provide non-clinical support to physician offices and ensure a positive patient experience.

Skills

Customer service

Health insurance plans

Medical records data

Medical terminology

Registration

Scheduling

Third-party payers

Education

HS Diploma

Associate degree or higher

Job description

Sentara Pulmonary, Critical Care and Sleep Specialists Heart Hospital Office in Norfolk, VA is hiring a Full-Time Patient Care Specialist. Hours are Monday–Friday, 8a–5p, dayshift with no nights or weekends.

You will perform non-clinical, administrative tasks to support patient care, including answering phones, scheduling appointments, and assisting patients. Benefits include medical, dental, vision, life and disability insurance, 401(k) with employer match, paid time off, and educational