Patient Care Specialist (Cannabis) — Telephonic & Education

Jushi Holdings Inc.; Bloomington (IL); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental coverage

Vision coverage

Life insurance

Short-term disability

Long-term disability

Flexible Spending Accounts

Paid time off

Paid holidays

401(k)

Employee discounts

Zusammenfassung

Jushi Holdings Inc. is hiring a Customer Care Consultant to support patrons and patients with phone-based service and education. You’ll assist customers, lead floor tours, and promote memberships while following safety and regulatory guidelines.

This role centers on delivering accurate information and a positive shopping experience in a cannabis retail setting. Ideal candidates have a High School diploma or GED and may hold an associate or bachelor’s degree.

Qualifikationen

• High School diploma or GED required.
• Associate or Bachelor’s degree in any field preferred.
• Strong computer, language and reasoning skills.
• Bilingual in Spanish preferred.
• Excellent multi-tasking skills over the phone.
• Occasional local travel may be needed.

Aufgaben

• Provide outstanding customer service to patrons and patients by answering questions or directing to appropriate channels.
• Lead store tours and make product recommendations based on research.
• Maintain knowledge of patient benefits, discounts, coupons and promotions.
• Adhere to safety, health policies and regulatory compliance.
• Operate POS system and cash drawer; maintain store cleanliness and stock.
• Collaborate with team to meet sales, guest satisfaction and compliance goals.

Kenntnisse

Computer skills

Language skills

Reasoning ability

Bilingual Spanish

Multitasking on phone

Local travel as needed

Ausbildung

High School diploma or GED

Associate or Bachelor’s degree preferred

Jobbeschreibung

Jushi Holdings Inc. is hiring a Customer Care Consultant to support patrons and patients with phone-based service and education. You’ll assist customers, lead floor tours, and promote memberships while following safety and regulatory guidelines.

This role centers on delivering accurate information and a positive shopping experience in a cannabis retail setting. Ideal candidates have a High School diploma or GED and may hold an associate or bachelor’s degree.