Cannabis Patient Care & Education Specialist

Jushi; Sauget (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k)

Job summary

Jushi Holdings Inc. is seeking a Customer Care Consultant in Sauget, IL to deliver friendly, accurate service to patients and patrons by phone and in-store interactions.

You will educate customers on products, promotions, and benefits while guiding them through the purchasing process and ensuring safety and regulatory compliance. The ideal candidate has a high school diploma or GED, strong computer and communication skills, and a willingness to travel locally as needed.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor's degree preferred.
• Excellent computer, language and reasoning skills.
• Bilingual in Spanish preferred.
• Excellent multi-tasking skills over the phone.
• Occasionally requires local travel, as needed.

Responsibilities

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns.
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available.
• Retain knowledge of patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests.
• Abide by product handling procedures, including safety policies and regulatory compliance.
• Maintain store cleanliness and organization by stocking items, sweeping, mopping, and sanitizing.
• Operate cash register, POS system, and cash drawer.
• Work as part of a team to meet sales, guest satisfaction, and compliance goals.
• All other duties as assigned.

Skills

Customer service

Phone communication

Multitasking

Spanish language

Education

High School diploma or GED

Associate or Bachelor's degree (preferred)

Job description

Jushi Holdings Inc. is seeking a Customer Care Consultant in Sauget, IL to deliver friendly, accurate service to patients and patrons by phone and in-store interactions.

You will educate customers on products, promotions, and benefits while guiding them through the purchasing process and ensuring safety and regulatory compliance. The ideal candidate has a high school diploma or GED, strong computer and communication skills, and a willingness to travel locally as needed.