Cannabis Customer Experience Specialist

Jushi; Tyngsborough (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Short-and Long-Term Disability

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Job summary

Jushi Holdings Inc. is seeking a Customer Care Consultant in Massachusetts to deliver exceptional customer and patient service, supporting patrons telephonically and in-store.

The role requires adherence to policy and industry regulations, with emphasis on accurate information and friendly assistance. The candidate will help with product knowledge, member benefits, and promotions, while maintaining store cleanliness and operating the POS system.

Qualifications

• Requires a high school diploma or GED.
• Associate or Bachelor’s degree in any field preferred.
• Strong computer, language, and reasoning abilities are essential.

Responsibilities

• Adhere to mission, values, ethics and professionalism.
• Provide outstanding customer service to patrons by answering questions or directing them.
• Lead tours of sales floor and make product recommendations based on research.

Skills

Computer skills

Language skills

Reasoning skills

Multitasking (phone)

Bilingual Spanish (preferred)

Education

High School diploma or GED

Associate or Bachelor’s degree preferred

Tools

Cash register

POS system

Job description

Jushi Holdings Inc. is seeking a Customer Care Consultant in Massachusetts to deliver exceptional customer and patient service, supporting patrons telephonically and in-store.

The role requires adherence to policy and industry regulations, with emphasis on accurate information and friendly assistance. The candidate will help with product knowledge, member benefits, and promotions, while maintaining store cleanliness and operating the POS system.